| Symptom |
Checks or Solution |
If QD Pumptec
or Pumptec trips in about
4 seconds with some water delivery. |
- Is the voltage more than 90% of nameplate rating?
- Are the pump and motor correctly matched?
- Is the QD Pumptec or Pumptec wired
correctly? For the Pumptec check the wiring diagram
and pay special attention to the positioning of the
power lead (230V or 115V).
- For QD Pumptec is your system 230V 60 Hz
or 220V 50 Hz?
|
If the QD
Pumptec or Pumptec trips in about
4 seconds with no water delivery. |
- The pump may be airlocked. If there is a check valve
on top of the pump, put another section of pipe between
the pump and the check valve.
- The pump may be out of water.
- Check the valve settings. The pump may be dead-heading.
- Pump or motor shaft may be broken.
- Motor overload may be tripped. Check the motor current
(amperage).
|
If the QD
Pumptec or Pumptec
will not time out and reset. |
- Check switch position on side of circuit board on
Pumptec.
QD Pumptec check timer position on top/front
of unit. Make sure the switch is not between settings.
- If the reset time switch is set to manual reset
(position 0), QD Pumptec and Pumptec
will not reset (turn power off for 5 sec. then back
on to reset).
|
| If your pump/motor
will not run at all. |
- Check voltage.
- Check wiring.
- Remove the QD Pumptec from the control box.
Reconnect wires in box to original state. If motor
does not run the problem is not QD Pumptec.
Bypass Pumptec by connecting L2 and motor lead
with jumper.
Motor should run. If not, the problem is not Pumptec.
- On Pumptec only, check that Pumptec
is installed between the control switch and the motor.
|
If your QD
Pumptec or Pumptec will not
trip when the pump breaks suction. |
- Be sure you have a Franklin motor.
- Check wiring connections. On Pumptec is lead
power (230V or 115V) connected to correct terminal?
Is motor lead connected to correct terminal?
- Check for ground fault in the motor and excessive
friction in the pump.
- The well may be "gulping" enough water
to keep QD Pumptec or Pumptec from tripping.
It may be necessary to adjust the QD Pumptec
or the Pumptec for these extreme applications. Call
the Franklin Electric Service Hotline at 800-348-2420
for information.
- On Pumptec applications does the control
box have a run capacitor? If so, Pumptec will
not trip. (Except for Franklin 1.5 HP motors).
|
If your QD
Pumptec or Pumptec
chatters when running. |
- Check for low voltage.
- Check for waterlogged tank. Rapid cycling for any
reason can cause the QD Pumptec or the Pumptec
relay to chatter.
- On Pumptec make sure the L2 and motor wires
are installed correctly. If they are reversed, the
unit can chatter.
|
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