| Symptom |
Possible Cause |
Solution |
| Unit Appears
Dead (No Lights) |
No Power to
Unit |
Check wiring. Power supply voltage
should be applied to L1 and L2 terminals of the Pumptec-Plus.
In some installations the pressure switch or other control
device is wired to the input of the Pumptec-Plus. Make
sure this switch is closed. |
| Flashing
Yellow Light |
Unit Needs
to be Calibrated |
Pumptec-Plus is calibrated at
the factory so that it will overload on most pump systems
when the unit is first installed. This overload condition
is a reminder that the Pumptec-Plus unit requires calibration
before use.
See step 7 of the installation instructions. |
| Miscalibrated |
Pumptec-Plus should be calibrated
on a full recovery well with the maximum water flow. Flow
restrictors are not recommended. |
| Flashing
Yellow Light During Calibration |
Two-Wire Motor |
Step C of the calibration instructions
indicate that a flashing green light condition will occur
2 to 3 seconds after taking the SNAPSHOT of the motor
load. On some two-wire motors the yellow light will flash
instead of the green light. Press and release the reset
button. The green should start flashing. |
| Flashing
Red and Yellow Lights |
Power Interruption |
During the installation of Pumptec-Plus
power may be switched on and off several times. If power
is cycled more than four times within a minute Pumptec-Plus
will trip on rapid cycle. Press and release the reset
button to restart the unit. |
| Float Switch |
A bobbing float switch may cause
the unit to detect a rapid cycle condition on any motor
or an overload condition on two-wire motors. Try to reduce
water splashing or use a different switch. |
| Flashing
Red Light |
High Line
Voltage |
The line voltage is over 253
volts. Check line voltage. Report high line voltage to
the power company. |
| Unloaded Generator |
If you are using a generator
the line voltage may become too high when the generator
unloads. Pumptec-Plus will not allow the motor to turn
on again until the line voltage returns to normal. Over
voltage trips will also occur if line frequency drops
too far below 60 Hz. |
| Solid
Red Light |
Low Line Voltage |
The line voltage is below 207
volts. Check line voltage. |
| Loose Connections |
Check for loose connections
which may cause voltage drops. |
| Loaded
Generator |
If you are using
a generator the line voltage may become too low when the
generator loads. Pumptec-Plus will trip on undervoltage
if the generator voltage drops below 207 volts for more
than 2.5 seconds. Undervoltage trips will also occur if
the line frequency rises too far above 60 Hz. |